ibis Leicester

I booked this as we had an award ceremony – “checking in” was absolutely fine and the member of staff on the desk was lovely. Our room was an accessibility room as the shower was more of a wet room – they really need to sort the drains out as it’s only a matter of time before it floods. After our event, we returned later that night back to the hotel and our keycards wouldn’t work. A member of staff then spoke to us through the tannoy and said “he wouldn’t let us in unless we promised to be quiet and went straight to our rooms” which was ridiculously patronising and I did not appreciate being spoken to like a child. I actually wanted to complain the next morning but let it slide. I suggest you speak to whoever it was.

Great service, clean and comfortable. I turned up at 11.15 to drop my bag off before checking in later. The staff member asked if she could check if there was a room ready yet, and there was. I would never dream of asking to check in that early, so I was delighted to have the room early. It was very clean, the beds were comfortable, the shower was very hot, and I liked that check out wasn't until 12.00. The cafe/bar was small, but nice. I had a lovely view over the station (me and my daughter love trains).

The Leicester Ibis offered efficient check in with courteous helpful staff. The room had everything I required, toiletries drinks and a very functional bathroom. Breakfast was vast. English.. Continental..cereals. Juice .. yoghurt etc At night there was some road noise but the hotel is in the centre and to be expected but really wasn't a nuisance with the comfortable bed . All staff members were there if needed but I was left alone otherwise. I thoroughly recommend this hotel for solo travellers and families, it offers good value and is better than a budget hotel...I'll definitely stay again

Really good location. Room was fair size. Shower was good.

Location was perfect for us to go to the show we had planned. Hotel is overall good value for money Nice lounge to sit in. Staff very helpful and friendly Particularly Amit chandehoke he was so helpful and friendly and professional, a credit to Ibis. Room was fine, shower great.